Have you just seen the "Your PC ran into a problem và needs to restart" error? Learn what this generic error is và fix it.

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fix-restart-error Has your Windows computer suddenly crashed, stopped working, or is refusing to lớn boot? If so, you might encounter the "Your PC ran into a problem & needs khổng lồ restart" error.

This is a common and generic PC error, often referred khổng lồ as the "blue screen of death". We"re going to talk you through every step of this error: what it means, how to know what your specific PC problem is, và how lớn fix that issue.

your pc ran into a problem and needs khổng lồ restart error Above is a picture of the "Your PC ran into a problem and needs to lớn restart" error screen. It"s often called the "blue screen of death" (or BSOD) error---you can figure out why!

This example says, "We"ll restart for you". The screen might also say "We"re just collecting some error info, và then we"ll restart for you".

This error screen usually happens when your computer has shut down or restarted unexpectedly, or if something is stopping it booting.

At the đứng đầu of the screen is a sad face, followed by the problem message. Next, a line reads:

For more information about this issue and possible fixes, visit https://www.windows.com/stopcode

Type this URL into your mạng internet browser & it"ll take you to lớn Microsoft"s tư vấn page. Since these errors can occur for a variety of issues, the support on this page is generic rather than specific lớn your problem. You can also scan the QR code (that"s the section on the bottom left) on your phone khổng lồ be taken to the same page.

The most pertinent part of this screen is at the bottom where it lists a "Stop code". In our example, the stop code is "BAD_SYSTEM_CONFIG_INFO". Yours might be something different. That"s because a stop code is an identifier that helps understand why you received this error in the first place.

You should write down this stop code so that you can refer khổng lồ it later. If you"re in an organization, take this stop code lớn your local administrator so they can help diagnose the problem.

If you"re a home user, contact Microsoft support, follow their automated help, then when you get through lớn an agent you can give them the stop code.

There are hundreds of possible stop code errors. Some other examples are:


How to lớn Fix Specific Stop Code Errors

We have written articles on how to lớn fix specific stop code errors. If you see your error listed below, click it khổng lồ visit that article. If yours isn"t listed, keep reading for some general troubleshooting advice.

How to lớn Fix a "Your PC Ran Into a Problem and Needs khổng lồ Restart" Error

As discussed, there are so many reasons why you might see a "Your PC ran into a problem and needs to restart" error, which means it"s not possible to provide the guaranteed solution. However, there are things that are more likely to lớn cause these errors. As such, follow these troubleshooting steps và it might fix the problem.

1. Unplug External Hardware

Have you recently plugged in a new external drive, mouse, keyboard, or similar to lớn your computer? If so, this could be causing the problem.

Unplug everything that you don"t need & see if the problem goes away. If it does, plug one device in, restart, và see if everything remains stable. Repeat this process until you identify the faulty hardware, then liên hệ the manufacturer.

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2. Uninstall Recently Added Software

uninstall a program on windows 10 Software that you tải về and install can cause unexpected problems. If you receive the blue screen error after you have recently installed something, you should remove it. This can often happen with antivirus software.

lớn uninstall a program, press Windows key + I to xuất hiện Settings. Click Apps. This brings up a danh mục of all your installed programs. On the Sort by dropdown, click this and change it khổng lồ Installation date.

Now the most recently installed programs will appear at the top. Lớn remove one, select it from the list and click Uninstall.

open the device manager properties A driver is a piece of software that helps Windows 10 control hardware. For example, your graphics card, printer, & network adapter all use drivers.

Drivers update periodically to ensure compatibility with the latest version of Windows 10. However, sometimes a driver update can break your system. As such, you may need to roll back a driver update---that is, go back khổng lồ a previous version.

To bởi this, press Windows key + X và click Device Manager. This tool shows categories like Display adaptors and Monitors, which you can double click khổng lồ expand và see the devices within.

Right click a device & click Properties > Driver. Look at the Driver Date, as this will tell you when the driver was last updated. If the date coincides with when you started having trouble, click Roll Back Driver (if available) or Uninstall Device (the device will reinstall when you restart).

Windows 10 May 2019 Windows Update Windows 10 should keep itself updated automatically, but there might be an update in the download queue that hasn"t processed.

Keeping Windows 10 updated is important because it means you will benefit from the latest features & bug fixes. Your blue screen error might be happening because of software or hardware incompatibility that has been solved in a recent update.

lớn check, press Windows key + I to mở cửa Settings và click Update và Security > kiểm tra for updates. If there are any updates, follow any prompts to download and install them immediately.

More Help and Troubleshooting Tips

If the advice above hasn"t helped you get rid of the "Your PC ran into a problem & needs lớn restart" error, don"t worry. We have a whole other guide packed with more tư vấn on how khổng lồ solve the blue screen of death.

Analyze Your xanh Screen Error With Advanced Tools

Hopefully, this has helped you understand the meaning of the "Your PC ran into a problem and needs to lớn restart" error và guided you towards relevant support.

If you still need help & are an advanced user, you can solve blue screen errors using third-party programs.

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